Firstly, if you have any questions, please visit our FAQ page.
Our helpful customer support is always available and happy to help you. You can expect a thoughtful, detailed response within 24-48 hours — Monday to Friday. We do our best to reply to all messages as fast as possible.
Please note: due to a high volume of orders and social distancing requirements in our warehouses, please allow 4-5 business days for despatch.
If you do not receive the confirmation email within a few minutes after placing your order, PLEASE check your Spam or Bulk E-Mail folder just in case the confirmation email got delivered there instead of your inbox.
If you have ordered multiple items, they may be sent separately. In this case, you will get different tracking numbers. To get all the tracking numbers, please contact us after 3-5 business days since your email@example.com